Munich, June 2025 — A major step toward digital innovation in air freight: Air Cargo Green Capabilities S.a.r.l. has unveiled AI assistant, an advanced AI-powered assistant designed to streamline the air cargo booking process for forwarders and logistics players worldwide.
In an exclusive feature by Air Cargo Update, AI assistant is described as a tool that combines rate automation, smart routing, and API-based integration — all aimed at eliminating the delays and inefficiencies commonly faced in traditional cargo bookings.
“We unified our core capabilities on one platform and integrated it with other digital tools via API,” said Alexey Zotov, Managing Director at ACGC. “The result is an AI assistant that allows forwarders to calculate and book cargo in real-time with speed and reliability.”
Key Features of:
- Real-time rate calculations and bookings
- Smart routing suggestions based on cargo type, time, and cost
- Seamless integration with forwarders’ systems
- Eco-conscious logic aligned with sustainable logistics goals
Currently in its pilot phase, AI assistant is already being used by selected ACGC clients. The platform is expected to expand rapidly in scope, with future plans including multilingual support, automated customer interactions, and integration into the full Cargo Boutique ecosystem.
Why It Matters
AI assistant addresses the increasing demand for speed, transparency, and automation in global air cargo logistics. As digital transformation accelerates across supply chains, solutions like AI assistant help reduce operational friction, improve booking accuracy, and enhance overall customer experience.
